We are currently looking for a Customer Success Analyst (m/f/x) in Amsterdam. Our client is specialized in financial services and offering their clients a full service platform, to assist them efficiently.

Responsibilities

• Set up the system for new customers actively
• Identify opportunities for clients to optimize system functionality
• Prepare training documentation and guides within the system
• Analyze and respond to software-related queries from existing clients, executing straightforward requests
• Proactively collaborate internally with operations and development teams to resolve issues and process complex requests
• Cultivate sustainable customer relationships and trust through transparent and interactive communication

Profile

• You have experience in a client-facing role
• You have experience in Banking, Finance, or Accounting
• You are interested in transitioning to project management
• You are fluent in English
• You are based in the Netherlands
• Intermediate to advanced skills in Excel and PowerPoint

Offer

• Gross salary of €3000,- per month on fulltime basis
• Pension
• Holiday Allowance
• Home Office
• International Environment
• Opportunities for Development

Interested?

Are you a Customer Success Analyst? Do you live in the Amsterdam area? Do not hesitate, click on the " Apply now" button!

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