Our client is seeking for a dedicated and experienced Medior Desktop Support Specialist (m/f/x) to join the team in Amsterdam, covering a 6-month sick leave for a senior team member. This is a second-line desktop support role, requiring a strong customer service orientation and excellent interpersonal skills.

Key Responsibilities

• Provide second-line desktop support for our users in Amsterdam
• Manage and resolve tickets through ServiceNow
• Perform laptop and mobile phone replacements
• Transition from AirWatch to Intune for device management
• Ensure seamless operation of Windows 10-11 and Mac systems
• Utilize Microsoft 365 for various support tasks and user management

Requirements

• Proven experience in desktop support roles, particularly with Windows 10-11 and Mac systems
• Familiarity with Intune for device management (highly beneficial)
• Proficiency in Microsoft 365
• Strong problem-solving skills and the ability to handle multiple tasks efficiently
• Excellent communication skills in English; Dutch is a plus
• Must be available to work on-site in Amsterdam, 5 days a week

Offer

• Competitive salary (€3000,-€3700,- fulltime)
• Opportunity to work in a dynamic and supportive team environment
• Gain valuable experience with top-tier technology and systems
• Engage in a role where customer service and personality are highly valued

Interested?
Are you the Medior Desktop Support Specialist (m/f/x) we are looking for and are you living in the area of Amsterdam? Please click the "apply now / solliciteer nu" button and let us know

Robert Half Nederland B.V. en Robert Half International B.V. verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op https://www.roberthalf.nl/nl/privacyverklaring. Indien u vragen heeft omtrent de verwerking van uw persoonsgegevens kan u steeds contact met ons opnemen via privacy-emea@roberthalf.net.