Provide assistance to Area Sales Managers in handling quotations and customer orders.
Edit and record quotations in the ERP system.
Offer operational support to clients in both pre-sales (factory delivery time inquiries) and post-sales activities (order and delivery confirmation, invoicing, and shipping).
Foster positive customer relationships.
During the quotation phase:
Identify products based on customer mechanical and process requirements with support from Applications Engineers.
Generate commercial quotations using defined tools and price lists.
Record quotation details in the ERP system and customer service server.
During the order phase:
Record orders in the ERP system.
Communicate technical, operational, and quality requirements to the operations department.
Initiate requests for new designs as needed in specific workflow software.
Manage quality and project documentation, including datasheets, spare parts lists, and certificates.
Monitor delivery times and payment schedules.
Requirements
Proficient in managing surveys and processing purchase orders.
Preferably, have experience in the valve, piping, or instrumentation industry.
Advantageous to have experience in the process industry, particularly in the Hydrogen or LNG market.
Fluent in English with proficiency in speaking, reading, and writing.
Fluent in French with proficiency in speaking, reading, and writing.
Fluent in Dutch is an added advantage.
Previous experience working for global or international corporations is advantageous.
Bachelor’s in engineering (Required)
1 year experience in Inside Sales is required
Working conditions
1 day a week working from home
Initial 1 year contract
A small and dynamic team in a company that is steadily growing
Company description
Our client specializes in engineering, manufacturing, and supplying industrial valves for industries such as hydrogen, cryogenic, gas, chemical, and pharmaceutical. They are looking for a Technical Inside Sales Representative to support French speaking market (France, Belgium, Switzerland).