We have a current opportunity for a HR Operations Director Europe on a permanent basis. The position will be based in Rotterdam, NL. Reach out directly to learn more at alfredolira@frazerjones.com or +31621345851.

Role Overview: The HR Operations Director, Europe, will be responsible for spearheading the establishment and optimization of HR processes, tools, and systems across multiple regions. With a strong emphasis on leadership and operational excellence, the successful candidate will oversee a diverse team to deliver high-quality HR services with a focus on customer satisfaction and compliance.

Key Responsibilities:

• Leadership: Inspire and develop a large team to achieve exceptional results, fostering a culture of high performance and talent development.
• Customer Experience: Ensure a seamless and satisfying customer journey for internal stakeholders, maintaining clear SLAs and providing timely analytics to drive business insights.
• Technology Management: Develop and implement a strategic roadmap for HRIS solutions, leveraging digital innovations to enhance customer experience and operational efficiency.
• Process Improvement & Compliance: Lead efforts to streamline processes, ensure compliance with regulatory requirements, and drive continuous improvement initiatives.
• Vendor Management: Collaborate with external partners to deliver high-quality services, conducting regular reviews to optimize vendor relationships.
• Project & Change Management: Drive change initiatives and lead projects to improve HR services and support organizational objectives.

Role Scope:

• Responsibilities: HR Customer Services, Payroll Services, HR Systems, Employee Master Data Management, Management Information & Analytics.
• Key Stakeholders: European Leadership Team, HR Leadership Team, Third-party HR Solution Partners.

The SR Group (Netherlands) B.V. is acting as an Employment Agency in relation to this vacancy.

Please note that your personal information will be treated in accordance with our Privacy Policy .