Italian Support Engineer

A growing organisation with personal development opportunities You will be working for a highly regarded customer on challenging projects

Jobomschrijving

Medewerker klantenservice

As Italian speaking Support Engineer you will work remotely to provide technical support and service requests for customers across Europe Tasks & Responsibilities Support various customer environments for customers across Europe Independently troubleshoot issues and perform service requests, including first and second line requests Escalate complex issues to specialist support teams as required Identify areas of improvement for the customer, the team and the organization Record activities as an assurance of quality

Opleiding

Niveau Mbo-4

Werkervaring

Functie: customer support engineer

Toelichting: MBOplus/HBO- working and thinking level Ability to work independently Not afraid to ask for help Certifications MS-900: Microsoft 365 Fundamentals, AZ-900: Azure Fundamentals and ITIL Foundations (or the ability to obtain these with support) 2 years Experience with ICT infrastructure (preferably in a similar role) Fluent in Italian & Dutch

Overige

Talen: Italiaans, Nederlands

Aanbod

A marketconform and attractive salary A full travel allowance 25 holidays a year A collective retirement fund