Company Description Job Description

To meet our global growth ambition, we strive to work with the best people, that reflect our philosophy and to preserve our strong DNA & Culture. The HR team is critical in realizing that ambition.

An important HR pillar and priority is to optimize our HR Operations & Services and ensure a state-of-the-art employee and manager experience, both ‘in real life’ as well as digitally. We are therefore in the process of building a scalable global HR Operations & Services team, centrally led from the Head Office in Amsterdam. The Director HR operations & Services plays a key leadership role in the global HR transformation to develop a central HR Operations & Service model to ensure continuity, efficiency, and scalability.

Setting a long-term strategy, key initiatives, and projects that you lead and manage with your team. You ensure continous i mprovement of our global core HR operations & services processes and systems in support of the employee life-cycle. You and your team ensure alignment to the key priorities globally on systems, data and insights, resulting in a compliant administration cycle that lead to a perfect and meaningful employee experience.

For 40 hours per week, you give new meaning to the words 'aim big, act small' in a fast growing retail environment and you will:

• As a member of the Global HR Management team, be a strong partner & thought leader in developing the long-term Global HR strategy and plans.
• Develop and implement the future global HR operations strategy together with your management team aligned to the overarching Global HR strategy
• Lead the Global HR Operations & Services Team consisting of 5 functional pillars; Global HR Operations, Global HR Process Excellence, HR Analytics & data, HR project portfolio management and Global HR Process ownership
• Functionally be responsible for our digital HR landscape, requiring close collaboration with our Business Technology team who are the central budget holders of all Rituals technology.
• Represent HR Operations & Services in the global HR management team and act as enterprise leader.
• Lead global HR transformation and day to day operations processes & systems, optimize end to end processes, and ensure one way of working to align with the Rituals strategy
• Ensure alignment and smooth cooperation with global payroll operations and local compliance with legislation
• Partner with global / regional HR Operations teams as well as with our Business Technology, Accounting, Payroll and Business Control teams to align ways of working, systems and reporting
• Establish key operational metrics and reporting tools and partner with your HR MT counterparts and HR Market Leads to develop an HR Services dashboard and key performance metrics
• Develop and implement project plans (such as HR service delivery/HR processes)
• Integrate HR digital developments, service, advise & operations into HR operations ensuring alignment of the Digital & physical Employee journey
• Analyze HR service effectiveness, deliver workforce insights and analytics & structural reporting
• You are part of the HR MT and you report directly into the Global HR Director

High on energy, low on ego and with a lot ofhumor. You like to contribute to a growing organisation that is becoming increasingly effective and efficient, day by day, thanks to your input. You’re a strong team player, adjusting naturally to changing situations and looking for opportunities to collaborate where possible. On top of it:

• Bachelor's or Masters Degree from accredited university or equivalent experience
• You have at least a minimum of 15 years’ relevant experience; whereby you have proven expertise and capability in transformation/HR service delivery modelBroad, in depth experience within the HR Operations & Services and HR digital fields
• Demonstrated capability to deliver large and/or complex HR digital projects as well as Operations and HR service deliveries
• Fast growing retail environment is for you close to your heart, you are a frontline thinker
• Strong team leader. People management of large team (> 25 employees)
• Knowledge of GDPR, HR Governance, Legislation
• A strong and compelling point of view around HR Operations, Digital HR transformationand Employee centered HR
• Experienced in driving an Operational Excellence and process optimization culture
• You are an analytical & strategic thinker, innovative, bold, and not scared of challenging the status quo yet humble and service minded when needed.

Interested?

If you are interested in this exiting position we very much look forward receiving your application via the website!

Grow with us! The next steps are:

• Frederik van Zeggeren (Talent Acquisition) will contact you within 10 working days
• 3 on site Interviews follow, including an external assessment
• In the event of a positive outcome, we are good to go!

Any questions about the procedure? Let Frederik know viafrederik.vanzeggeren@rituals.com.