Night receptionist (Part-time) - Room Mate Aitana

Room Mate Hotels (www.room-matehotels.com) is a Spanish hotel chain that has 2 hotels in the Netherlands (Amsterdam and Rotterdam), as well as hotels in major cities in Spain, Italy, Turkey, Mexica and the USA. We believe that staying with a friend is the best way to travel and we want our guests to feel the same. We are growing fast, and will soon have a presence in most major cities.  Room Mate Aitana opened its door in august 2013 and counts 285 spacious, bright and luxurious rooms, meetings rooms, a ballroom, a gym, Lounge, a marina and host a restaurant with Spanish and mediterranean food in a modern jacket. Aitana is looking for a Part-time Night Receptionist (minimum 2 days per week availability) to join her team. In this position you are the main contact for our guests, you provide them with excellent service and keep them safe and happy.   Your main tasks are: - Guest checking in and out - Giving Aitana's guests the best experience - Preparing several reports for financial and marketing departments - Ensuring a safe environment during shift - Taking reservations during closing time of reservation department and/or central reservation office - Provide information to guests - Night auditing - Do some light cleaning tasks - Ensure high level of guest satisfaction at all times - You work in night shifts between 23:00 and 7:00 (but we would like it if you are able to join a day shift here and there as well)

Ref.nr.:122038180512HOPRNL - RT161305781

Opleiding

Niveau Mbo-algemeen

Overige

Talen: Nederlands

MBO-Algemeen

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