Hyderabad

Job model – Hybrid

Experience 3-7 years

Purpose of the job

We are seeking a highly organized and detail-oriented individual to join our team as a Order Management Specialist. In this role, you will be responsible for day-to-day order management, including receiving customer orders, cleaning orders, removing order blocks, processing change requests and managing order releases.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities :

Administer day-to-day activities of customer order management

Display a customer-centric attitude and maintain strong customer relationships, specifically

Ensure clean and accurate data management and analysis

Drive continuous improvement in customer experience systems and processes

Scrutinize invoice details to ensure completeness and accuracy

Upload invoices into SAP in a timely manner

Collaborate with internal teams to resolve any discrepancies or issues related to purchase orders

Assist in the development and implementation of process improvements to enhance efficiency and accuracy in the order management process

Provide support and assistance to other team members as needed

You Bring

Bachelor’s degree in commerce or a related field.

Previous experience in logistics, supply chain management, or a related field is required.

Strong attention to detail and ability to work with accuracy.

Proficiency in SAP or similar enterprise resource planning (ERP) systems is preferred.Excellent organizational and time management skills.

Ability to work effectively both independently and as part of a team.Strong communication skills, both written and verbal.Proficiency in Microsoft Office applications, particularly Excel.

Ability to adapt to changing priorities and work in a fast-paced environment.Problem-solving skills and a proactive approach to resolving issues.

We Bring

A team of diverse employees who aren’t afraid to think outside of the box.

A truly global and collaborative team that cares about the experience of our employees.

The encouragement you need to develop and achieve personal growth.

A role that is crucial on projects and allows you to build your brand.

A caring and supportive environment where you’re empowered to grow and share your ideas.

The application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Kubra Ali Khan, Talent Acquisition (kubra.ali-khan@dsm-firmenich.com)

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse worforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity,national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds ,genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.Should you need assistance , and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

Agency Statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar

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