Front Office Host - Park Inn by Radisson Amsterdam City West

Do you like a varied, dynamic job where no two days are the same? Are you the hero for our guests and do you see only challenges in problems and solutions in no time? Then we are looking for you; a passionate Host eager for a challenge at the Park Inn by Radisson Amsterdam City West! Every shift at the Front Office of our colourful and dynamic hotel is different and that's exactly what makes it so much fun to join us! What is the common thread in our work? We are ready 24/7 as a team to welcome guests, wave them off or assist them during their stay. Whether at reception, on the phone or in the lobby as the hotel's host, we are all-round and make sure every guest smiles with our Yes I Can! spirit. As diverse as our work is, our guests certainly are too. Every guest is different and every stay is for a different reason. We like to come out from behind our desk for a conversation to find out what the guest's wishes are. We are confident because of our all-round training and the guidance we receive. We know everything about the hotel and have extensive knowledge of Amsterdam. In short, we possess the tools and skills to make every stay special. We won't deny that the workload is sometimes high in our department. With 476 hotel rooms and 20 meeting rooms, there is always activity in the hotel and therefore always something to do. However, whether it's a checking in 300 rooms or lugging 300 suitcases (#freeitness) we get the job done together and do it with great pleasure! Your other duties and responsibilities are:  - Running the various shifts (morning, and evening shifts) independently with the guest at the centre of attention.  - Processing payments using (automated) cash register system, handing over the cash register at the end of the shift and accounting for monies received and credit card payments (The entire hotel is cashless).  - Operating the hotel telephone switchboard.  - Handling guest complaints.  - Being the first point of contac

Opleiding

Niveau Mbo-algemeen

Overige

Talen: Nederlands

MBO-Algemeen

Aanbod

Do you like a varied, dynamic job where no two days are the same? Are you the hero for our guests and do you see only challenges in problems and solutions in no time? Then we are looking for you; a passionate Host eager for a challenge at ...

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